Our commitment to delivering excellent quality to our customers is demonstrated by our quality management system.
CSA Group started a quality management system for all of its activities in 1995. We have maintained it since then whilst continually improving the processes and evaluating their effectiveness using the PDCA cycle.
The introduction of lean manufacturing principles is a further demonstration of our commitment to the continual and accelerated improvement of customer service processes.
CSA Group holds accreditation to ISO17025: 2005 for a wide range of tests and calibrations and is continually looking to increase its coverage against specific market and customer driven requirements.
CSA Group is also an Approved Technical Service to RDW (Vehicle Technology and Information Centre, The Netherlands) as well as an approved test facility for the VCA.